Service detail

Ecommerce

High-performance ecommerce storefronts, backed by full Managed Services operations, and focused on sales growth.

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Commercial Sponsor

Ecommerce manager or founder

Client Operations PIC

Growth + operations team

Common Trigger

Checkout drop-off and inconsistent campaign conversion

Who this service is for

  • Brands shifting from social selling to owned storefront operations.
  • Teams dealing with checkout friction and inconsistent funnel quality.
  • Stores that need better merchandising structure and governance.

What we deliver

Catalog and product experience optimization for campaign traffic.

Checkout journey improvements with tracking-ready event design.

Retention hooks and revenue-focused merchandising structure.

Mini case outcome

Retail checkout recovery

Context: Traffic volume was strong but checkout completion remained weak across paid campaigns.

Action: Restructured checkout flow, improved product information blocks, and fixed tracking gaps.

Outcome: Completion rate increased and campaign ROI became more predictable month to month.

How engagement works

Step 1

Store audit & targets

We review catalog flow, checkout friction, and revenue priorities.

Step 2

Commerce structure

We map collection logic, product templates, and merchandising direction.

Step 3

Implementation & tracking

We build storefront and checkout improvements with analytics event coverage.

Step 4

Launch optimization cycle

We monitor conversion signals and iterate on cart, PDP, and funnel performance.

At a glance

Starting price

RM 3,900 one-time

Pricing model

Starter / Growth / Scale

Timeline

Store setup and stabilization: 6-12 weeks

Business outcomes

  • Higher checkout completion
  • Improved order value and conversion quality
  • Lower campaign landing page drop-off

Key KPIs

  • Checkout completion rate
  • Average order value
  • Cart abandonment trend

Next action

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