Service detail

Domain Registration

Domain setup and DNS governance, backed by full Managed Services operations, with controlled renewal continuity.

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Commercial Sponsor

Operations manager or IT admin

Client Operations PIC

Brand + IT governance stakeholders

Common Trigger

Domain ownership scattered across individuals and old vendor accounts

Who this service is for

  • Organizations managing multiple domains and renewals.
  • Teams with fragmented registrar and DNS ownership.
  • Businesses needing stronger governance for critical domains.

What we deliver

TLD selection, registration, and structured ownership setup.

DNS review and change governance for stability and control.

Renewal operations and incident support for business continuity.

Mini case outcome

Domain governance consolidation

Context: Multiple domains had mixed ownership records and renewal risk.

Action: Consolidated registrar access, standardized DNS policies, and implemented renewal controls.

Outcome: Ownership became auditable and expiry incidents were eliminated.

How engagement works

Step 1

Portfolio review

We identify required domains, ownership gaps, and renewal risks.

Step 2

Registration planning

We define TLD choices, owner records, and DNS governance setup.

Step 3

Registration & DNS setup

We register domains, configure DNS, and secure operational access.

Step 4

Renewal governance

We monitor renewal cycles and maintain stable domain continuity.

At a glance

Starting price

RM 98 / year

Pricing model

TLD-based annual pricing

Timeline

Setup and consolidation: 2-5 business days

Business outcomes

  • Zero unplanned expiry incidents
  • Clear ownership and accountability
  • Faster DNS response handling

Key KPIs

  • Renewal incident count
  • DNS change success rate
  • Ownership documentation completeness

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