Starter
For brochure websites requiring consistent upkeep.
RM 450 / month
- Core/plugin update and compatibility checks
- Security scan and uptime monitoring
- Up to 2 small content update requests/month
- Monthly maintenance report
Service pricing
Webmaster Service
Each package includes scope, timeline, suitability, and implementation notes for easier decision-making.
Growth
For active websites that need faster support and ongoing optimization.
RM 900 / month
- Everything in Starter + performance tuning
- Up to 6 content/layout requests per month
- SEO hygiene tasks and technical fixes
- Priority ticket handling
Scale
For organizations requiring near in-house web operations support.
RM 1,800 / month
- Dedicated monthly support hours
- Advanced security and incident response
- Conversion and UX improvement implementation
- Weekly status sync and roadmap planning
Commercial terms: minimum 3-month engagement. One-time onboarding and setup fee: RM300-RM800 (subject to website complexity). Emergency or out-of-scope requests are scoped and approved separately.
Package Comparison
Compare the most important implementation scopes before choosing a tier.
| Item | Starter | Growth | Scale |
|---|---|---|---|
| Price | RM 450 / month | RM 900 / month | RM 1,800 / month |
| Timeline | Operational rhythm: monthly retainer with weekly execution cycle | Operational rhythm: monthly retainer with weekly execution cycle | Operational rhythm: monthly retainer with weekly execution cycle |
| Primary scope | Core/plugin update and compatibility checks | Everything in Starter + performance tuning | Dedicated monthly support hours |
| Conversion focus | Security scan and uptime monitoring | Up to 6 content/layout requests per month | Advanced security and incident response |
| Tracking & control | Up to 2 small content update requests/month | SEO hygiene tasks and technical fixes | Conversion and UX improvement implementation |
| Operations continuity | Monthly maintenance report | Priority ticket handling | Weekly status sync and roadmap planning |
Webmaster Service Package FAQ
1. What requests are covered under webmaster service?
Typical requests include content updates, small enhancements, bug fixes, and routine technical housekeeping.
2. How fast is turnaround for update requests?
Turnaround depends on package tier, with higher tiers receiving faster response priority.
3. Can this replace hiring a full-time webmaster?
For many teams, yes. The service is designed as a reliable outsourced web operations function.
4. Do you support campaign landing page updates?
Yes. Campaign page updates and rapid publishing tasks are supported within scope.
1. What requests are covered under webmaster service?
Typical requests include content updates, small enhancements, bug fixes, and routine technical housekeeping.
3. Can this replace hiring a full-time webmaster?
For many teams, yes. The service is designed as a reliable outsourced web operations function.
2. How fast is turnaround for update requests?
Turnaround depends on package tier, with higher tiers receiving faster response priority.
4. Do you support campaign landing page updates?
Yes. Campaign page updates and rapid publishing tasks are supported within scope.